Tuesday, February 23, 2010

Great Customer Service

I have been known to buy the odd thing or two from Lakeland over the years...in fact, my entire kitchen cupboard contents owe their existence to Lakeland, as does much of my bathroom oddments and my smaller storage needs...oh, and my trolley on wheels containing my spinning stuff. I have always have fantastic customer service from them, but this week they outdid themselves!!

I had placed rather a large order with them last month and had not noticed the free gift available to claim if I spent over a certain amount. This month I received the latest catalogue - they have such lovely, tempting catalogues (i know, I'm digressing) - and I noticed that they were offering a free gift is I spent over a certain amount.

I rang up customer services to ask how I claimed the free gift if I ordered over the website and just mentioned that I hadn't noticed a button or anything last month when I placed my last order. The lady (very polite and friendly as always) looked up my order history and immediately noticed that I would have been eligible for a free gift if I had noticed the button to press to claim it.

Today the free gift I hadn't claimed from last time arrived here with a lovely note. I hadn't asked for this retrospective free gift, they just sent it anyway.

The pinnacle of customer service IMHO!!!!

Now why, I hear you ask, is there a photo of 2 Xmas ornaments here? Well, we are doing the finally decorations to the front room and have cleared most of the remaining furniture. Under the Grandfather clock I found the ornament on the left, one which I made out of felt about 5 years ago and must have dropped off the tree last year......the one on the right was made by DS when he was 3 years old and it still gets hung up ever year - I love home made things : )

Saturday, February 20, 2010

Half Term Blues

Its been snowing again : )

Half term has nearly finished and has been less than exciting. We have been busy with packing and paperwork for MIL to move in 2 weeks. This has lead to serious decorating at our house so we can get the front room finished and the carpet down before MIL moves because we are having her dining room table and chairs.
I have therefore just put up a couple of photos and captions which I think sum up my DS's view of his halfterm LOL
First one: I'm bored, now what can I do with a scrabble set apart from playing scrabble?

The second one is: Is it really morning??? No, you lazy teenager, its 12.30 in the afternoon!!!

Roll on Monday!!

Thursday, February 18, 2010

Baby Knitting - Part 1

Yes, I have started the baby knitting...or really I should say, continued as I have a set already from when I was expecting my son 15 years ago. The yellow cardigan is made from an odd ball of 4 ply I had in my loft. The ball band is missing so I don't know what the yarn is - but I suspect it is Snuggly from Sirdar. The pattern is an old one I cut out of a magazine and the balloon buttons are part of a collection of buttons I have had for centuries

The blue set below I have just finished. It is from the Sirdar Bonnie Baby booklet 212 and has loads of lovely sets in, including cardigans, leggings, booties etc so I can see me going to town with this booklet once I know what colours my daughter would like. The yarn is Phildar Luxe.

The green set below is vintage. I made this set for my son to come home from hospital in 15 years ago. He has grown a bit since then : ) The pattern is a complete boy and girl layette insert from Womans Weekly in 1981 and was printed when Princess Diana announced she was expecting her first child. I think it is called 'Fit for a Prince or Princess' and I still have the pattern in the loft. Again, the yarn is Pildar luxe.

Friday, February 12, 2010

Sneaking to Woolfest : )

Here we go, as promised - an upbeat posting at last.

Today DH and I decided that, come hell or high water, we want a woolly holiday. The timing this year is a bit tight though:

Begining of April we move MIL from farm to flat
June 10th DD2 gets married
July 27th (ish) DD1 has her first child........

so, we are going to Woolfest which should be right in the middle of all the activily but not actually clash with anything. Like last year we will go for 4 days to make a mini-break of it, and take the canoe.

Now we just need to find a B & B and get permision from DS's school for him to come on a 'business' trip with us to promote Sunflower Swifts and do market/fibery research LOL

It is a business trip - right???!!

Tuesday, February 2, 2010

Sick and Tired.......

I'm sick and tired of being sick and tired. Its been 6 weeks now since I was well enough do do my daily jobs, let alone anything extra. I have now come down with a sinus infection just as my previous illness was clearing up so I am now on my 3rd lot of antibiotics in 6 weeks. Something tells me this isn't good. My Dr is sending me for a blood test tomorrow so I hope they find out why I am being so ill all the time and getting continual infections.

I haven't even been able to knit. I have my baby patterns photocopies and my baby wool all ready in a basket by my chair with the needles, row counter, pencil etc......but I just haven't got the strength to knit at the moment.

Whingeing will now cease and my next post will contain cheer, humour and lovely photos (I hope)